Resource type
Technical Assistance
Resource Materials
The SNAP Quality Control System measures the accuracy of state eligibility and benefit determinations. Data collected by quality control are also used for program improvement and analysis.
Quality Control Error Rates
Quality Control Error Rates Fiscal Year 2020
Historical Information
- FY 2016 Error Rate Announcement
- FY 2015 Measurement Issues
- Historical Payment Error Rates
- High Performance Bonuses
Quality Control Handbooks
- FNS Handbook 310, the Quality Control Review Handbook
(Updated through QC Policy Memo 22-02)
Maintaining Integrity within the Quality Control System
- QC Policy Memo 17-01 - Quality Control Procedural Clarifications and Federal Access to State Systems (Dec. 30, 2016)
- QC Policy Memo 16-02 – Integrity of the SNAP Quality Control System (Jan. 20, 2016)
- QC Policy Memo 05-01 - Integrity of the Quality Control Review Process (Aug. 1, 2005)
Quality Control Forms
- FNS-380 - Worksheet for SNAP Quality Control Reviews
- FNS-380 – Worksheet for SNAP Quality Control Reviews and Instructions
- FNS-380-1 - Quality Control Review Schedule
- FNS-380-1 - Quality Control Review Schedule and Instructions
- FNS-245 - SNAP Case and Procedural Case Action Review Schedule
- FNS-245 - SNAP Case and Procedural Case Action Review Schedule and Instructions